Cancellations
Cancellation & Rescheduling
At Eclectic Touch Massage, your appointment time is reserved exclusively for you. We value your time and ask that you do the same for ours. To provide the best service possible to all of our clients, we have implemented the following cancellation policy:
- We kindly request at least 24 hours’ notice for any cancellations or changes to your appointment.
- Appointments canceled or rescheduled with less than 24 hours’ notice will be subject to a 50% cancellation fee.
- No-shows or same-day cancellations will be charged 100% of the scheduled service fee.
Late Arrivals
If you arrive late, your session may be shortened to accommodate the next client. Full payment for the scheduled service is still required.
Exceptions
We understand that emergencies and illnesses happen. Please contact us as soon as possible to discuss your situation. By scheduling an appointment with Eclectic Touch Massage, you agree to this cancellation policy.
Thank you for your understanding, Eclectic Touch Massage.